Smart • Secure • Scalable ICT Solutions +67583229578 info@koaict.com

Services

From the first cable to the monthly support report, everything your business needs to stay connected and secure.

Blue network cables patched into a switch

Network design and installation

Structured cabling, switching, routing and fibre, planned around how your people actually work.

  • Site survey and network design
  • Cat6/Cat6A structured cabling and fibre
  • Switching, routing and VLAN segmentation
  • Multi-site WAN and VPN links
  • Rack builds, patching and labelling
  • As-built documentation and handover
Full details on Network design and installation
Wi-Fi access point mounted on a ceiling cable tray

Wireless and connectivity

Office-wide Wi-Fi without dead zones, plus point-to-point links between buildings.

  • Wireless site surveys and heat-mapping
  • Enterprise Wi-Fi with guest isolation
  • Point-to-point and point-to-multipoint links
  • Internet failover and load balancing
  • ISP liaison and circuit management
Full details on Wireless and connectivity
Padlock resting on a laptop keyboard

Cybersecurity

Firewalls, endpoint protection and security reviews that close the gaps before someone else finds them.

  • Security assessments and gap reports
  • Next-generation firewall deployment
  • Endpoint protection and patch management
  • Multi-factor authentication rollout
  • Staff phishing-awareness training
  • Incident response support
Full details on Cybersecurity
Server rack with cabling in a server room

Cloud, servers and email

Microsoft 365 and Google Workspace, on-site servers and backups you have actually tested.

  • Microsoft 365 and Google Workspace setup and migration
  • Windows Server, Active Directory and file servers
  • Virtualisation and hosting
  • Backup, replication and disaster recovery
  • Domain, DNS and business email
Full details on Cloud, servers and email
Helpdesk agent with a headset at a computer

Managed IT support

A helpdesk your staff can call, with monitoring that spots problems before they become outages.

  • Helpdesk by phone, email and remote session
  • Proactive monitoring and alerting
  • On-site visits for hardware faults
  • User onboarding and offboarding
  • Monthly service reports
  • IT asset register and licence tracking
Full details on Managed IT support
Security camera mounted on a ceiling

CCTV and access control

IP cameras, door access and alarms, connected to the network and viewable from your phone.

  • IP CCTV design and installation
  • NVR storage sized to your retention period
  • Card, PIN and biometric door access
  • Remote viewing on mobile and desktop
  • Maintenance and health checks
Full details on CCTV and access control
Point-of-sale system and card reader on a counter

Business systems and web

Point-of-sale, accounting software, websites and the hardware to run them.

  • Point-of-sale hardware and software
  • Accounting and inventory system setup
  • Business websites and domain hosting
  • Printers, scanners and VoIP phones
  • Staff training and user guides
Full details on Business systems and web
Team planning a strategy at a whiteboard

ICT consulting and procurement

Independent advice, ICT roadmaps and sourcing of the right equipment at the right price.

  • ICT audits and health checks
  • Multi-year ICT roadmaps and budgets
  • Hardware and software procurement
  • Tender specifications and evaluation
  • Vendor and contract management
Full details on ICT consulting and procurement

Not sure which service you need?

Describe the problem and we will tell you what fixes it, even if the answer is a small change rather than a new system.