Managed IT support
A helpdesk your staff can call, with monitoring that spots problems before they become outages.
For a fixed monthly fee, we become your IT department or back up the one you have. We monitor your network and servers, handle user requests, keep systems patched and give you a clear monthly report on what was done and what needs attention.
What is included
- Helpdesk by phone, email and remote session
- Proactive monitoring and alerting
- On-site visits for hardware faults
- User onboarding and offboarding
- Monthly service reports
- IT asset register and licence tracking